It's been a busy few months since the last product update on here, so this one is less how-to and more a look back at what changed and why, for anyone following along or deciding whether Veroxa fits their case.
Pricing, simplified
We moved to a three-tier structure this summer: Free, Pro, and Premium. The reasoning was straightforward: the earlier pricing bundled features in ways that didn't match how pro se parents actually use the product versus how attorneys do. Free now covers the core documentation tools every parent needs from day one. Pro adds bulk upload and viewer invites, useful once a case has real volume or a co-parent, attorney, or family member needs visibility into the record. Premium adds OCR, exhibit generation, and historical backfill, aimed at parents building or reconstructing a case that's already well underway.
Backfilling a case that's already in progress
One of the most requested features has been the ability to bring in a history that predates signing up. Most parents don't discover a documentation tool on day one of their case; they discover it three months or a year in, after already living through the incidents that mattered most. Premium's backfill tools now let you import and timestamp historical records, so your case timeline reflects your actual history, not just the period since you joined.
Visitation tracking got more precise
The Visitation tracker now supports holiday and summer schedule rules layered on top of a regular weekly plan, tracks missed visits with a voluntary/involuntary distinction, and calculates on-time exchange percentage automatically. These came directly out of conversations with parents (and some of our own experience) about what actually gets disputed in court: not the broad schedule, but the exceptions to it.
A note on what we didn't build
We've had recurring requests for AI-drafted incident summaries, AI-generated declarations, and similar features. We've held off deliberately. Court-facing documentation should be your own account, in your own words, backed by dated facts, not generated prose standing in for testimony. That's a permanent design decision, not a temporary limitation.
What's next
The near-term roadmap is focused on making the court-ready export more configurable (date range and category filtering shipped this summer; more granular exhibit labeling is next) and continuing to build out the attorney-side tools, which remain in a more limited release while we work through the compliance and access-control work that comes with multi-party case visibility.
Why any of this matters if you're mid-case right now
None of this is abstract for us. Veroxa exists because building a usable case record while going through a contested custody case is genuinely hard, and most of the tools available before this were either built for attorneys managing dozens of cases or too generic to capture what actually matters in family court. Every feature that's shipped this year has come out of a real gap someone hit while trying to document their own case.
Haven't tried it yet? Start your free Veroxa case file, no credit card required.